Your privacy matters to us. This policy explains exactly what personal data bnb69 collects, why we collect it, how we use and protect it, and what rights you hold over your own information.
Summary: bnb69 collects personal data solely to operate the Platform, process payments, verify player identities, prevent fraud, and meet international compliance obligations. We do not sell your personal data to third parties. We retain data only for as long as necessary. You have the right to access, correct, and request deletion of your data at any time by contacting our support team.
bnb69 ("bnb69", "we", "us", "our") operates the online gambling platform accessible at bnb69.club (the "Platform"). This Privacy Policy describes how bnb69 collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your", "Player", "User") who access or use the Platform.
This Privacy Policy forms an integral part of the bnb69 Terms & Conditions. By registering an Account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
bnb69 is committed to handling personal data responsibly and in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, accuracy, and the implementation of appropriate security measures. Our primary player base consists of English-preference users located across Indonesia, including major cities such as Jakarta, Surabaya, Bandung, Medan, and Bali, and this policy is written with the rights and expectations of those players in mind.
If you have questions about this policy or wish to exercise any of your data rights, please contact us at or via Live Chat, available 24/7 on the Platform.
The following defined terms are used in this Privacy Policy:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or could identify a living individual, directly or in combination with other data — including name, email address, device identifier, and IP address. |
| Processing | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, or deletion. |
| Controller | The entity that determines the purposes and means of processing Personal Data. For the purposes of this policy, the Controller is bnb69. |
| Processor | A third party that processes Personal Data on behalf of bnb69 under a written data processing agreement — for example, payment gateway providers and KYC verification services. |
| Account | A registered player account on the bnb69 Platform, created by completing the registration process and subject to the Terms & Conditions. |
| KYC | Know Your Customer — the identity verification process bnb69 conducts to confirm a Player's identity, age, and source of funds in accordance with anti-money laundering standards. |
| Cookies | Small text files placed on your device by the Platform to store session information, preferences, and analytics data. |
bnb69 collects the following categories of personal data in connection with the operation of the Platform:
Data Minimisation: bnb69 collects only the personal data that is necessary for the specific purposes described in this policy. We do not collect sensitive personal data categories (such as racial or ethnic origin, religious beliefs, or health data) except where a Player voluntarily discloses such information in a support communication or responsible gaming application.
bnb69 collects personal data through the following channels:
bnb69 processes your personal data on the following legal bases:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account registration and management; deposit and withdrawal processing; provision of betting and gaming services; customer support. |
| Legal Obligation | KYC identity verification; AML transaction monitoring; age verification (21+); retention of financial records for the mandatory statutory period. |
| Legitimate Interests | Fraud detection and prevention; platform security monitoring; abuse and bonus-fraud detection; improving Platform performance and user experience through aggregated analytics. |
| Consent | Marketing communications (where you have opted in); placement of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing. |
bnb69 uses the personal data it collects for the following purposes:
bnb69 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following limited circumstances:
No Data Sales: bnb69 has never sold personal data to advertisers, data brokers, or marketing companies, and we have no plans to do so. All third-party data sharing is governed by written agreements that restrict further use of your data.
The bnb69 Platform uses the following categories of cookies and similar tracking technologies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, store your Account authentication token, and ensure the Platform functions correctly. These cannot be disabled without breaking core functionality. | Session / up to 24 hours |
| Functional | Remember your Platform preferences such as your preferred game lobby view, language display settings, and responsible gaming limit acknowledgements. | Up to 12 months |
| Analytics | Collect aggregated, anonymised data about how Players navigate the Platform — pages visited, time on page, error events — to help us improve user experience. No individual Player is identified in analytics reports. | Up to 13 months |
| Security | Detect and prevent fraudulent login attempts, bot activity, and automated abuse of the Platform registration or deposit flows. | Session / up to 30 days |
bnb69 does not use third-party advertising cookies or cross-site tracking technologies. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your Account.
bnb69 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Registration Data | Duration of Account plus 5 years after closure | Contractual, regulatory, and AML compliance obligations |
| KYC Documents | Duration of Account plus 5 years after closure | AML record-keeping requirements |
| Transaction & Financial Data | 7 years from the date of the transaction | Financial record-keeping and audit obligations |
| Support Communications | 3 years from the date of the communication | Dispute resolution and quality assurance |
| Technical & Log Data | 13 months from the date of collection | Security monitoring and fraud detection |
| Self-Exclusion Records | Indefinitely (or until formally lifted by the Player) | Responsible gaming obligations — to prevent re-registration by excluded Players |
Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual Player.
bnb69 implements a multi-layered security programme to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
Your Responsibility: While bnb69 takes extensive measures to protect your data, the security of your Account also depends on you keeping your login credentials confidential. Do not share your password with anyone. bnb69 staff will never ask for your password via any communication channel. If you suspect your Account has been compromised, contact our support team immediately.
As a Player on the bnb69 Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at or via Live Chat. We will respond within 30 days of receiving a verified request.
Identity Verification for Rights Requests: To protect your privacy, bnb69 will verify your identity before processing any data rights request. We may ask you to confirm your registered email address, provide your Account username, or submit a copy of your ID document. This is to prevent unauthorised access to your personal data.
The bnb69 Platform is strictly intended for adults aged 21 years and over. bnb69 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the Account registration process, and bnb69 employs both automated checks and manual review to enforce this requirement.
If bnb69 becomes aware that personal data has been collected from an individual who is under 21 years of age, that Account will be immediately suspended, any deposits held will be returned to the originating payment method following verification, and all personal data associated with that Account will be securely deleted.
If you are a parent or guardian and believe that a minor in your care has registered an Account or accessed the Platform, please contact us immediately at so that we can take prompt action.
21+ Only: Gambling is not suitable for minors. bnb69 takes its age restriction obligations seriously and will cooperate fully with any lawful authority investigation into underage access to the Platform.
bnb69 operates as an internationally licensed platform, and some of the third-party service providers we engage — including KYC verification services, game software providers, and cloud infrastructure partners — may process personal data outside of Indonesia. In such cases, bnb69 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that described in this policy, including:
bnb69 does not transfer personal data to jurisdictions that do not provide adequate protections for individual privacy rights without the safeguards described above being in place.
bnb69 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, Platform functionality, legal requirements, or regulatory guidance. When material changes are made, we will notify registered Players by email to their registered address and display a prominent notice on the Platform for a minimum of 7 days before the changes take effect.
Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated policy, you must stop using the Platform and may request Account closure as described in Section 12 of the Terms & Conditions.
The current version of this Privacy Policy will always be published on this page, along with its effective date. We recommend reviewing this page periodically. Historical versions are available upon request from our support team.
If you have questions, concerns, or requests relating to this Privacy Policy or bnb69's handling of your personal data, please contact us through any of the following channels:
bnb69 aims to acknowledge all privacy-related requests within 2 business days and to provide a substantive response within 30 calendar days. For complex requests requiring additional verification or investigation, we will notify you of the extended timeline.
This Privacy Policy was last updated on 1 January 2026. bnb69 reserves all rights not expressly granted herein.
Beyond the legal framework, here are the plain-language commitments that guide how bnb69 handles every piece of data you entrust to us.
Your personal information is never sold to advertisers, data brokers, or marketing companies. Full stop. Every third-party share is governed by a strict data processing agreement with a defined, limited purpose.
All data transmitted to and from the bnb69 Platform is encrypted with 256-bit TLS. Passwords are stored as salted hashes. Sensitive financial identifiers are encrypted at rest. Your data is never exposed in plain text.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a request via Live Chat or email and we will respond within 30 days, fully verified and documented.
bnb69 collects only the data strictly required to operate the Platform, process your payments, and meet our KYC and AML obligations. We do not build marketing profiles or track you across third-party websites.
We keep your data only as long as legally required or operationally necessary. Once the retention period expires, data is securely deleted or anonymised. We do not hold onto personal data indefinitely.
In the unlikely event of a data breach that poses a risk to your rights, bnb69 will notify affected Players without undue delay and take immediate remedial action to contain the incident and prevent recurrence.
Your data is safe with bnb69. Join thousands of Indonesian players who trust us for fair games, fast payments, and transparent data practices.
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